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You have two options for submitting a request on Science Exchange.
1. In the search bar, start typing in the experiment you want or a provider of your choice. Request quotes from the providers that appear in the search results.
2. Alternatively, submit a description of your project using the sourcing request form on your dashboard. You will be connected with a representative of the Science Exchange sourcing team, which consists of professional research consultants who are ready to help you find the best research partner for your project.
Advantages of using Science Exchange include:
In order for a service provider to be listed on our platform, they must supply extensive documentation to prove that they are legitimate and deliver services as described. Science exchange also conducts additional qualification for regulated services (GMP, GLP, GCP, CLIA, etc.), including on-site audits when necessary. Documentation we require include: W-9/tax information (W-8-BENE for non-US service providers), any unresolved FDA warning letters and USDA violations, proof of claimed certifications (non-regulatory), Better Business Bureau (BBB) citations, publications (if applicable), website verification, past client referrals, and 3rd party evaluation of financial standing (for example, Dun-Bradstreet/Hoovers)
You will still communicate directly with the service provider. You can type specific instructions in the secure communication box on your Science Exchange order page, or connect directly with the service provider over the phone. Science Exchange handles all the “behind-the-scenes” work, including contract negotiation, supplier qualification, compliance, and payment.
Of course, just make a note of your pre-established pricing on the statement of work, or let your sourcing manager know to negotiate on your behalf.
Our algorithm shows you search results ranked by relevance, the number of requests fulfilled by that provider, the level of satisfaction reported by requesters, ability to perform regulatory compliant work (if applicable), and a few other criteria based on industry knowledge of our staff scientists and provider relations teams.
No, the Science Exchange Master Service Agreement contains a built-in MTA, which prevents anyone from sharing, reverse-engineering or otherwise misusing your proprietary material.
Contact customer support or the sourcing team with further questions, we’re always happy to hear from you!