Help Center

Tips on using Science Exchange for R&D services.

HELP FOR REQUESTERS

Does Science Exchange trade in foreign/ international currencies?

Science Exchange issues invoices in the same currency requested on the quote. 

We accept the following methods of payment:

  • Credit card – Please visit your order page’s Billing tab to make a secure credit card payment. You may also call to make a credit card payment at (855) 467-2439 ext. 703.
  • Mailed check – Please make the check payable to Science Exchange, Inc. and reference your order number in the note. Send the check to Science Exchange, Inc., at 555 Bryant St. #939, Palo Alto, CA 94301, USA.
  • Domestic/ international wire transfer/ ACH – Please contact [email protected] for banking information.

Science Exchange also accepts purchase orders (PO):

  1. Please generate a PO for Science Exchange, Inc. at 555 Bryant St. #939, Palo Alto, CA 94301, USA.
  2. Make sure to include the 6-digit order number in the PO and in any supporting documents or correspondence.
  3. Email the PO to [email protected] Alternatively, mail it to Science Exchange, Inc. or fax it to 1 (650) 307-6867.

If you require our W-9 or have additional billing inquiries, please contact [email protected] or call (855) 467-2439 ext. 703. Please have the 5-digit order number available so we can assist you as quickly as possible.