Help Center

Tips on using Science Exchange for R&D services.


How can I place an order?

Visit your Science Exchange Dashboard then click on the request number that you wish to move forward with. Once on the order page, click on the green ‘Place Order’ button on the top-right corner.

You will then be prompted to choose your payment option. The provider will be notified to begin work on your experiment once a payment method is selected. 

Once your order is in progress, please ask the provider for sample preparation and shipping information, if applicable. After you have shipped your samples, please share the tracking number with the provider. You may also use Science Exchange shipping feature to create a shipping label.

Payment is due to Science Exchange after the service provider completes your order. Visit your order page’s Payments tab for payment instructions.

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