Help Center

Tips on using Science Exchange for R&D services.

How can I place an order?

Watch this video for instructions on how to accept a quote and place an order for services, or review the steps and screenshots below.

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Once quotes are available in your dashboard, you can review all quotes and decide which provider you’d like to proceed with for your project.

Click on the order in your Science Exchange dashboard to expand the quote details. Click the “Place Order” button.

You will then be prompted to choose your payment option. The provider will be notified to begin work on your experiment once a payment method is selected. 

Once your order is in progress, please ask the provider for sample preparation and shipping information, if applicable. After you have shipped your samples, please share the tracking number with the provider. You may also use Science Exchange shipping feature to create a shipping label.

Payment is due to Science Exchange after the service provider completes your order. Visit your order page’s Payments tab for payment instructions.