Help Center

Tips on using Science Exchange for R&D services.

How do I manage and optimize my Storefront?

You have full control over the information listed on your Storefront. To start editing your Storefront, sign in and click the “Storefront” tab, and then the blue “Customize” button in the upper right hand corner, as seen below.

                                                            

 

The Customize Store screen contains two sections: General and Customize Services.

The General section allows you to edit your Lab Details (company logo and biography), your Lab Photos and Resources. 

The Customize Services section allows you to add and edit the services to be displayed on your Storefront. You can add a description to your Service or leave it blank, but the more information you provide, the better requesters will be able to understand your capabilities. Also, be sure to add the information customers are looking for, such as:

  • Instrumentation
  • Animals models, cell lines, and/or antibodies you have access to
  • Sample requirements (what is required from the researcher in order to perform the experiment)
  • Deliverables for each service (including returned samples if appropriate)
  • Average turnaround times
  • Starting prices for more commoditized services

You may also add Service Tags for specific equipment, species, or therapeutic area. Just type the service tag in the name field, and select it from the drop-down menu. Be sure to save your work by clicking the green “Save Changes” button.