Help Center

Tips on using Science Exchange for R&D services.

How do I get paid?

Providers on the Science Exchange Marketplace enjoy guaranteed payment from us as well as no subscription or project completion fees, making earning money easier. All of our benefits are funded by the researchers seeking your expertise, who pay a nominal percentage above your Lab Total.

How It Works

  1. When the customer accepts a quote, Science Exchange will issue you a PO.
  2. Once you receive the PO from Science Exchange, you can begin work.
  3. After you finish either a Milestone or the entire Order, click “Complete (Milestone)” or “Complete Order” respectively.
Order Progress
Click "Complete" next to completed Milestone
Complete Order
Click "Complete Order" to indicate that you have finished work and provided all deliverables

4. If the Total Order/Milestone Price is accurate and up to date, proceed to step 7. 

5. If the final price is not updated and accurate (e.g. you need to add tax/shipping), click on “Update Order” (shown below). This will bring you to the “Edit Order” page where you can update the price to accurately reflect any changes to the order along with updated taxes, shipping costs, etc. Note that it is required to provide a “Reason for Change” before you can update the price.

6. Click “Update Order” and the order will be saved and you will be routed back to the “Timeline” page where you can click “Complete Order” again.

7. Once you have updated the final price of the order, check off the box “I confirm the order is up to date.”

8. You can now select “Mark Order/Milestone Complete,” and the milestone/final order will be sent to the Requester for confirmation.

Note: By completing this order, you are confirming that the final price you receive will be what is stated on this page.

9. After the customer receives the deliverables, they will be prompted to mark the order complete.

10. Science Exchange will issue payment per the terms on the PO (covered in the next section).

11. You may send an invoice to [email protected] as per the following instructions:

How to submit invoices

Email invoices to [email protected] and include Science Exchange PO number
on the email subject line.

Checklist for timely invoice payment:

  • Submit invoice by email to [email protected]
  • Include one (1) invoice per email in .PDF format
  • Include Unique Invoice Number
  • Include the PO number
  • Quantity, price and description should mirror PO format

Your Purchase Order (PO) and Payment Terms

The PO terms are variable based on the customer (Net 30, Net 60, or Net 90). The payment terms will be listed on the PO issued from Science Exchange to your facility, which can be downloaded on our website.

Upfront and Milestone Payments

Faster Payment Methods

Tired of waiting for checks in the mail? Please contact us at [email protected] to get signed up for direct deposit.

More Questions?

Science Exchange is the paying entity to your lab, so any billing questions should be sent to [email protected] and not to the researcher who requested your services.