Help Center

Tips on using Science Exchange for R&D services.

What are the Terms of Use and PO Terms?

As a Provider on Science Exchange, you agree to these key points:

  • Science Exchange is the paying entity to your lab, so any billing or financial documents and questions should be sent to [email protected] and not to the Requester contacting you.
  • Science Exchange offers built-in PO processing, so quotes should be made and submitted on the platform using the “Create a Quote” button. Do not upload external quotes whether they are pdfs, word docs, excel pricing sheets, etc.
  • Be sure to keep requests from Science Exchange on Science Exchange. 
  • We highly recommend that all communication with Requesters be detailed and on platform to ensure an audit trail of information and guarantee that Science Exchange can pay you upon project completion.
  • The standard PO Terms are Net 30 but Enterprise clients have different payment terms. Upon customer approval, we are able to provide milestone or up front payment. Please add a note to when using the “Create a Quote” function so that our Sourcing Managers see your request and we can receive customer approval on your behalf.
  • Need to get paid fast? You can opt into our Rapid Payment Program for eligible orders. As a member of the program, you have the option to select early payment terms in exchange for a discount of 2%  off the total invoice payable in 10 days. If you’d like to opt into this program, please email [email protected].

Please see the Terms of Use and PO Terms for complete terms.