Help Center

Tips on using Science Exchange for R&D services.

How can I find a specific request or quote? What information is on the Requests & Orders page?

If you have a lot of projects, use the Search and Filter functionalities on your Requests & Orders tab to find specific requests or quotes. 

Use the drop-down menus (1) to filter requests based on order status, provider, or request owner.

Use the “Filter Requests” functionality to query all of your open, completed, and closed requests. You have the ability to search for your requests by quote number, title, internal reference, request details/keywords, provider name, and/or collaborator name. 

Your Requests & Orders page also reveals the status of recent requests and orders with columns (2) and color-coded labels (3).

Easily manage multiple quotes — view provider names, quote prices and turnaround times at a glance (4).

RR visual kanban requests and orders

After clicking into your request, you will be directed to your request page, which may contain multiple request for quotes (How can I request a quote from multiple providers?)

Note that this request page is where you can compare multiple quotes and any messages posted to this page is private between you, your collaborators, and Science Exchange. 

In order to communicate with the provider, please click into the specific RFQ number (e.g. #112633 here) so that you can navigate to the RFQ page for direct communication with the provider.