Help Center

Tips on using Science Exchange for R&D services.

Withdraw a request or cancel an order

To withdraw a Request before a quote has been accepted, click the 3 dots next to Support in the top right corner of the Request page. Select “Withdraw Request.” All of the conversations with Providers related to the Request will be closed and the Request will be archived.

For Orders that are underway, please post a message on the order page letting the provider know you no longer wish to proceed.

Contact Science Exchange Support for assistance by clicking the Support icon on the top right hand corner of the Request page and fill out the support form.