Help Center

Tips on using Science Exchange for R&D services.

How can I review quotes and place an order?

Once quotes are available in your dashboard, you can review all quotes and decide which provider you’d like to proceed with for your project.

***Looking for help with the new Request page? Watch this short video that explains updated layout and functionality. We’ll be rolling it out to all users over the upcoming weeks, so stay tuned for the new look.

Dashboard Enterprise Requester 201911

Once you have decided which quote to select, click on the order in your Science Exchange dashboard to expand the quote details. Click the “Place Order” button.

You will then be prompted to choose your payment option. The provider will be notified to begin work on your experiment once a payment method is selected. 

Once your order is in progress, please ask the provider for sample preparation and shipping information, if applicable. After you have shipped your samples, please share the tracking number with the provider. 

Payment is due to Science Exchange after the service provider completes your order. Visit your order page’s Payments tab for payment instructions.