Providers: Format text on your Storefront with Markdown

Science Exchange supports a syntax called Markdown that allows you to format your Storefront and Service descriptions. You can add headers, lists, bold or italicize text, add links and more, which can help when  your Lab Summary or Service Descriptions are heavy with content. Some examples of frequently used Markdown shortcuts are: Headers: Using hashtags, […]

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Providers: How can reviews and endorsements boost my rankings?

HELP FOR PROVIDERS How can reviews and endorsements boost my rankings? Search rankings are boosted by the number of orders completed, % positive reviews & ratings, as well as endorsements. Whenever an order is marked complete on Science Exchange, the requester has the opportunity to leave a review. Another factor that influences search rankings is […]

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Providers: Why is my service pending?

HELP FOR PROVIDERS Why is my service pending? To add new experimental services: Begin typing your experiment name in the “Name” field. Choose the closest match from the drop-down service list that appears. If no appropriate matches  appear, try synonyms or acronyms of the experiment name. Remember that anything you list in the service description […]

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Providers: How do I add Lab Members?

HELP FOR PROVIDERS How do I add Lab Members? Click “Manage” next to the “Lab Members” section on the right side of your Storefront. Then click the green Add Lab Members button. You can add anyone with a Science Exchange account. If they need to sign up for an account, they can join here. Type in […]

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Providers: How do I add and edit Services?

HELP FOR PROVIDERS How do I add and edit services? The Services section is the most important area of your Storefront. To add services, sign in and press the Manage Storefront button. Then click the green Add Services button. Start typing the name into the name field and select your service from the drop-down menu. […]

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Providers: How do I manage and optimize my Provider Profile?

HELP FOR PROVIDERS How do I manage and optimize my Provider Profile? You have full control over the information listed on your Provider Profile, also called your Storefront. To get started editing your Storefront, sign in and click “Dashboard”, you will see your Activities, Storefront, Orders, Settings, Marketing, and Reports tabs. Click the Storefront Tab, […]

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