New Feature for Requesters: Add Collaborators to Your Order

June 1, 2017 | Posted by Team in Company, New Feature, Science Exchange News |

by Elizabeth Iorns, Co-Founder & CEO, Science Exchange

Science, by its very nature, lends itself to collaboration. At Science Exchange, we endeavor to make discovery and access to scientific services as easy as possible – while also improving researchers’ ability to collaborate effectively.

With that goal in mind, we have released the Requester Collaboration feature. This feature allows requesters of scientific services to invite and manage additional collaborators for a project.

Examples of collaborators include:

  • A member of your organization’s accounting team who needs to view the project to make payment.
  • A colleague helping you to work through the project details with the service provider.
  • An administrator seeking a high level overview of research activities of their organization on Science Exchange.

The new feature will enable:

  • Intuitive addition of collaborators to existing projects
  • Transparent communication between collaborating requesters and the service provider
  • Easy transfer of ownership between requesters/collaborators

We will continue to listen to our users and bring new features to our platform to facilitate scientific discovery. To learn more about the Requester Collaboration Feature, view our video demo or check out the Q&A below. If you’d like a personal demo of this feature or the Science Exchange marketplace, submit a request here.

Requester Collaboration Feature Video Demo

 

Requester Collaboration Feature Q&A

What can collaborators do?

Invited collaborators will see the order on their Science Exchange Dashboard. The collaborator can access the order page, post messages, accept quotes, and mark orders as completed.

How will collaborators be notified?

Collaborators will get email notifications regarding new messages that have been posted to the order page. They can also reply to the new message email notification from their inbox and the response will be posted to the order page. However, they will not get email notifications when the provider generates a quote for the request or that the order has been completed.

How does this change what the primary Requester can do?

There are no changes for the primary Requesters — they can still do everything, e.g., post messages, accept quotes, and mark orders as completed. As the primary Requester, you will also be notified via email of main updates regarding the order, e.g., messages, quotes submitted, quotes accepted, provider completing the order. However, you can transfer the ownership of the order to a collaborator so that they become to primary Requester.

How do I invite a collaborator?

  1. Go to the order page
  2. On the right-hand side, under “Researchers,” you’ll see a link called “Manage.” Click on that link.
  3. Enter your collaborator’s email and then invite them.
  4. The collaborator will get an email from Science Exchange with the invitation. They should click on the green button in the email.
  5. The collaborator will (sign up for a Science Exchange account, and then) arrive at the order page.
  6. Collaborator can post messages, accept quote, mark order as complete.

How do I transfer ownership of the order to my collaborator?

  1. Go to the order page
  2. On the right-hand side, under “Researchers,” you’ll see a link called “Manage.” Click on that link.
  3. You’ll see your collaborator’s name. Click on the blue “Make Owner” link.

Still have questions?

We’re happy to help! Contact us here with your questions.

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