Did you know that you can send a quote to any customers using LIQs?
Lab-initiated quotes (LIQs, or “licks”) are a way for you to begin your interaction with a customer by sending a quote directly to them, regardless of whether they have a Science Exchange account or not.
With standard requests, the customer initiates the interaction by requesting a quote from your storefront. With LIQs, you get to initiate the interaction, which can greatly expedite your order by reducing lead time.
For instance, you’ve been discussing the scope of work with a customer over email or phone. You can send them a LIQ, which they can then accept, and you can get started on the order right away.
Using LIQs to complete guaranteed orders will improve your ranking in our search results, leading to more traffic to your storefront and more requests.
Added benefits of sending customers LIQs:
Now, you can send quotes to any customer in the world and begin an active order immediately.
To initiate a LIQ, click the blue circle (“Create a Quote”) icon at the top right hand side of your page.
You will be directed to the “Start Quote” modal, where you can either click “Start New Quote” to build a quote from a blank quote form, or you can choose to “Start from Recent Quotes” to open a form that’s been prefilled with details from one of your previous quotes.
On the LIQ quote creation form, select a service type from the dropdown list. This list will be populated with the services you have already configured to your Provider Profile.
Input your quote recipient’s email address. Your recipient will be sent an invitation to join Science Exchange to view your quote, if they aren’t already a registered user.
Design your quote as you normally would for any other request type. Please include line items, pricing information, deliverables and any Custom Payment schedules (milestones/monthly invoicing, upfront payments) as applicable.
Be sure to configure a Payment Destination, if you haven’t already.
Once submitted, your Lab Initiated Quote will be located under your Provider Dashboard, in the same column as your other quoted projects.
Submitting Lab Initiated Quotes will create a Request page for direct communication with the recipient, just like the other submissions that are sent to you by the requester.