We’ve improved our order management experience so that requesters can progress quickly from Request to Order Completion and make decisions cleanly and efficiently.
Changes to the Order page will help you
Quickly access your purchase order information on the corresponding order page on Science Exchange as follows:
4. Private conversations between requesters and collaborators in the same organization have their own tab and are now clearly separated from support requests.
4. A new Support Modal allows for quick and intuitive access to our support team. In addition, it provides easy access to relevant help center articles.