Science Exchange Releases Latest Version of its Enterprise Dynamic Report Tool

September 11, 2017 | Posted by Team in New Feature |

Latest release gives enterprise clients access to real-time data to improve reporting and decision-making for outsourced R&D investments

Dynamic Report Tool

PALO ALTO CA, Sept. 11, 2017 – Demonstrating the company’s commitment to support its clients’ growth plans by optimizing data aggregation and business intelligence, Science Exchange, the world’s leading and most secure platform for outsourced research and development (R&D), recently released the latest version of its enterprise dynamic report tool. The tool enables Science Exchange’s enterprise clients, including some of the world’s top pharma and biotech companies, to perform real-time tracking of key performance indicators (KPIs) related to their outsourced R&D investments.

“The Science Exchange enterprise dynamic report gives me the ability to tease out diverse suppliers and export spend data. Our procurement management team has been thrilled with the report,” said Gregory Smith, Associate Director, Indirect R&D Procurement, Teva Pharmaceuticals Industries, Ltd.

This latest enterprise dynamic report update allows enterprise clients like Teva Pharmaceuticals Industries, Ltd., to:

  • Track spend, budget performance, and outsourcing efficiency in real time;
  • Gain visibility into service provider performance metrics; and
  • Better assess efficiency of outsourced R&D programs.

“With this dynamic reporting tool, our enterprise clients are able to gain a whole new understanding of category-specific purchasing behaviors within their organizations. R&D and procurement leaders can receive and proactively analyze – in real time – data and business intelligence that can help them quickly assess the performance and impact of their outsourced R&D programs, ” said Elizabeth Iorns, Ph.D., co-founder and CEO of Science Exchange. “Science Exchange helps our clients make data-driven business decisions, while at the same time giving researchers quick and secure access to more than 2,500 scientific service providers – allowing researchers to focus on innovation and discovery.”

Learn more about enterprise partnerships with Science Exchange, and request a demo of our private marketplaces for outsourced R&D:
www.scienceexchange.com/enterprise

 

Introducing lab tagging

February 26, 2015 | Posted by Becca Swett in New Feature |

Here at Science Exchange, we aim to enable efficient scientific collaboration. One of the biggest hurdles researchers face on our site is deciding where to send their requests. Conversely, it can be frustrating for lab admins to receive requests outside their capabilities. With that in mind, we are working on improving our search experience. This update will be available at the end of next month.

In preparation for our improved search experience, we’ve launched a tagging feature for labs. Labs can apply tags, such as equipment names, to their services, which will allow researchers to narrow their search to only labs that have the machine they need. Also, labs that have signed agreements with Science Exchange, like our Non-Disclosure Agreement, will receive storefront tags, allowing researchers who require that level of protection to quickly identify appropriate labs.

If you’re a lab admin on Science Exchange, we encourage you to begin tagging your services and storefront now! This will ensure that researchers will be able to find your lab more easily with our new search experience.

Read the rest of this entry »

Improved Collaboration on Science Exchange

November 17, 2014 | Posted by Becca Swett in New Feature |

Today, we’re excited to introduce a new, centralized order management experience on Science Exchange, focused on improving collaboration and messaging.

We take feedback from our researchers and labs very seriously and have designed the new order management experience with your input in mind. The new design, which went live earlier today, moves messaging front and center and introduces a timeline of all events.

A collaborative workspace

The new workspace allows researchers and lab members to intuitively collaborate on orders. Any member of the lab can see all messages on an order, enabling multiple members of the same lab to coordinate easily and efficiently under this team view. Everyone who has access to this order is shown on the righthand side.

Researcher - RFQ

 

Communication is key

Since open communication between researcher and lab is of utmost importance, the new order page focuses heavily on messaging. Messages and files can be sent during any stage of an order, from the top of any page. Users can start sending messages as soon as a request is posted, and continue sending them even after an order is complete. As always, there is no limit on the size or quantity of uploaded files. All messages and files appear in the main Timeline tab, along with all other events.

Researcher - order - message

 

Keep track of your order

It can be difficult to keep track of research projects, so we’ve made it easy for you. The main timeline shows everything that has happened in reverse chronological order. You can always reference the order status indicator in the upper right hand corner. All available actions, like shipping samples or accepting a quote, are shown below the indicator for easy access.

Status line up

 

Easy access to the latest details

Because research projects are updated regularly, we’ve added the Order Details tab. Here, you can always see the latest version of the order, no matter what state it is in. You can also download quote summaries and billing documents from the Files tab.

We think you will find that the rest of your overall workflow is largely the same, just more beautiful and intuitive. As of this morning, all orders will reflect the changes. If you have any questions, please don’t hesitate to reach out to us at [email protected] or share feedback.

 

About the author

Becca joined as Science Exchange’s first Product Manager, excited to help bring efficiency to scientific research. She previously launched SurveyMonkey Enterprise and WePay Canada. She has a degree from Stanford in Mathematical & Computational Science and enjoys cooking and home improvement in her spare time.

New Feature: Improved Uploader

January 15, 2014 | Posted by Brianne Villano in New Feature |

In modern life, dissemination of information is largely digital. So the ability to quickly share that information is a necessity, especially for efficient research collaborations.

At Science Exchange, we receive feedback for site improvements daily and a consistent request was the file uploader. This was an opportunity to significantly upgrade a feature that would have a big impact on your experience and every order that goes through the site. Check out the changes!

 

1) Drag and Drop

Drag any file from your computer's hard drive and drop it into the field to upload.

Drag any file from your computer’s hard drive and drop it into the field to upload, or click the “Choose File” button and select your file that way.

Read the rest of this entry »

New Feature: Facility & Project Metrics

December 4, 2013 | Posted by Brianne Villano in New Feature |

Scientists, among most other professions, know that reputation is the key to a sustainable career. Every time you publish your latest research, you’re putting your life’s work out in the world for public consumption. Similarly, every time you order or perform an experimental service on Science Exchange, you are putting your name out there and saying, “this work represents who I am as a scientist,” and we think you should be rewarded for that.

So, Science Exchange has implemented new facility metrics! The reviews have changed and the way we display our metrics have changed – let’s go through them.

rating-icon Reviews

Every time a project is completed, both the requester and the provider have the opportunity to rate and review each other. Our previous system was a 1-5 star scale, and our data showed that the majority of the ratings fell on one end or the other. Therefore, we upgraded to the binary review system below. The percentage of positive ratings received are shown as a part of the search results and on each individual facility page.

ratingreview.png

There are two contributions for each review:

  • The user can choose that yes, you would work with your project partner again, or no, you would not.
  • A user can also leave a comment describing their experience working with their project partner.  A requester’s comment is then viewable on their provider’s facility page, and a provider’s comment is then viewable on their requester’s profile page.

complete-icon Completed Projects

Our previous blog post on increasing provider search rank went into great detail about the importance of completing projects through Science Exchange and how they affect search rank. Each completed project on Science Exchange improves a provider’s rank, and those completed projects are now visible directly in the search results:

pcr results.png

As a requester, you know immediately whether the facility has a proven track record of successfully completing projects on the site, and as a provider, you are able to showcase that track record of success.

endorse-icon Endorsements

Endorsements are ways to give merit to a facility if you haven’t yet worked with them on Science Exchange, but have worked with them outside of Science Exchange in the past.

facility page.png

Endorsements are also an easy way to bump facility search rankings. Share a facility link with whomever you wish, and they can endorse that facility at any time by visiting the page and clicking the blue “Endorse This Facility” button in the sidebar.

Future versions will include the ability to filter search results even further based on all these criteria.

We’re really excited about continuing to improve our metrics, implementing new ways to search for the experimental services you need, filtering providers based on your individual criteria, and giving service providers the opportunity to generate even more revenue and showcase their expertise. If you have any questions or feedback, please leave a comment below and we’ll be happy to chat!

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